GIGSDOERS

REFUND POLICY

Effective Date: 21 June 2023

Thank you for choosing Gigsdoers. We strive to provide an excellent user experience and customer satisfaction. This refund policy outlines the terms and conditions governing the refund process for our 1-year premium subscription, which grants subscribers access to exclusive premium features. Please read this policy carefully before making a purchase.

1.1. Subscription Cancellation: Subscribers may request a refund within 7 days from the date of purchase if they decide to cancel their subscription. To initiate a refund, subscribers must contact our customer support team through angel@gigsdoers.com and provide relevant information, such as the order number and account details.

2.1. Service Utilization: Once a subscriber has utilized any premium features or services associated with the subscription, they are no longer eligible for a refund. This policy ensures fairness to both the subscriber and the service provider.

2.2. Technical Support: Refunds are not applicable to payments made for technical support or consulting services provided in addition to the premium subscription. These services are considered separate from the subscription and may have their own terms and conditions.

3.1. Review and Verification: All refund requests will undergo a review and verification process to ensure they meet the eligibility criteria mentioned in this policy. This process may take up to 14 days from the refund request date

3.2. Refund Method: Approved refunds will be issued using the same payment gateway or method used for the original purchase. Please note that the refund amount may exclude any processing fees or charges imposed by the payment gateway or financial institutions.

4.1. Automatic Renewal: The premium subscription is set to automatically renew at the end of the 1-year period. If a subscriber wishes to discontinue the service, they must cancel the subscription before the renewal date to avoid further charges.

4.2. Refunds for Automatic Renewals: Refunds for automatic renewal payments will only be issued if the subscriber cancels their subscription within 7 from the renewal date. Refund requests made after this period may not be honored.

5.1. Right to Modify: Gigsdoers reserves the right to modify or update this refund policy at any time. Any changes will be effective immediately upon posting the revised policy on our website.

5.2. Notification: We will make reasonable efforts to notify subscribers of any significant changes to the refund policy via email or by prominently displaying a notice on our website.

By purchasing our premium subscription, you acknowledge and agree to the terms and conditions outlined in this refund policy.

If you have any questions or need further clarification, please contact our customer support team at angel@gigsdoers.com

Gigsdoers
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